Terms of Service
Last updated October 12, 2026.
These terms govern your use of Showline, which is provided by Sounds by Zan LLC ("Sounds by Zan", "we", "us"). By using Showline you agree to these terms.
The Service
Showline is a customer relationship management platform and, where selected, a managed advertising service for businesses that sell through a consultation. The platform covers lead capture, pipeline management, messaging, deposits, appointment tracking, team performance and campaign reporting. The managed advertising service covers paid campaign setup and operation on Facebook, Instagram and Google, landing page and funnel creation, and monthly reporting.
Fees and Billing
Platform. $30 per user per month, billed on the same date each month. Users added during a billing cycle are prorated to the next billing date.
Managed advertising and landing pages. Quoted per customer and billed every two weeks for the management fee. Ad spend is paid by the customer directly to the ad platform, or reimbursed to us at cost, and is separate from the management fee.
All fees are in US dollars. Taxes are added where required by law.
Initial Term and Cancellation
The initial term is 90 days from the start date of the service. After the initial term the service continues on a rolling basis and either party may cancel with 30 days written notice sent to info@soul-plug.com.
Cancellation during the initial 90 days is permitted only for material breach by us that is not cured within 15 days of written notice.
Refunds
If you cancel after the initial term, we refund the prorated portion of any prepaid fees covering the period after your cancellation date. The management fee for the period in which the cancellation falls is prorated to the day. Platform fees for the current month are prorated to the day. Ad spend already placed with the ad platform is not refundable by us.
Customer Content and Data
You retain all rights to the content and data you put into Showline, including information about your leads, clients and patients. We process that data on your behalf under our Privacy Policy and, where applicable, under a Business Associate Agreement.
You are responsible for having the right to collect and use that information and for complying with the laws that apply to your business, including HIPAA where it applies.
Acceptable Use
You agree not to use Showline to send unlawful, misleading or unsolicited messages, to violate the terms of the messaging platforms we integrate with, to upload content you do not have the right to upload, or to attempt to disrupt or reverse engineer the service.
Service Availability
We aim to keep Showline available at all times, with planned maintenance scheduled outside of business hours when possible. We do not guarantee uninterrupted service and are not liable for losses arising from downtime, except where required by law.
Limitation of Liability
To the maximum extent permitted by law, our total liability under these terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental or consequential damages.
Changes to These Terms
We may update these terms from time to time. Material changes will be sent to the account email at least 15 days before they take effect. Continued use of Showline after the change date means you accept the updated terms.
Governing Law
These terms are governed by the laws of the State of Florida. The exclusive venue for any dispute is the state or federal courts located in Miami, Florida.